Munich, , Germany
Computers Products - Manufacturer, Services,
Pvt. Ltd. Firm Since 2001
TERASENS GmbH was founded in May 2001 by its CEO and other shareholders. The main focus of corporate activity is software-development and technical consulting for the telecommunication market.
Besides a range of products for the telco-market and some for the mass-market TERASENS GmbH offers consulting, planning, creation and service for development of custom software solutions.
Key technologies in the portfolio of TERASENS are Accounting, Customer-Care, Messaging, CTI (Computer Telephony Integration), IVR (Interactive Voice Response), Voicemail, GIS-Systems (Geographical Information Systems), statistical measures and analysis, marketing-tools and other database-driven client-server applications.
While TERASENS GmbH is providung solutions for several platforms, we are focussing on the Microsoft-platform. TERASENS is a Microsoft Certified Partner since June 2001.
We provide Services of The main focus of corporate activity is software-development and technical consulting for the telecommunication market. Our Products :- Messaging Carrier-Tools Billing Messaging :- TERAVoice Server SMS-Server Carrier-Tools :- GEOCoder AMA-Browser GEOPreis HVTCheck Billing :- Account2000 In a world of information and communication the optimization of personal and corporate tasks and processes is enforcing changes in the way we think and the way we operate. With the growth of call-center culture personal customer contact is becoming less usual. Software assisted customer relationship management is becoming more important. Account2000 with its integrated customer-care-, messagging- and telephony-functions addresses all these requirements System-Overview Account2000 is a Client-Server-System providing a client for customer-account-managers, support-workers, call-center, bookkeeping, sales etc. Extensive user rights assignment can preserve the distribution of tasks among all users. The system can provide multiple-enterprise services for enabling service providers to offer outsourced billing services. Account2000 offers integrated messaging capabilities. Incoming mail can be scanned and assigned to customers same a faxes and e-mails which all can be viewed from within the customer form. The creation of messages to customers is done independent of the target format. All internal documents can be attached to the message and sent via Mail, Fax or e-mail - just as required - with a single button click. Invoice-generation can be done manually or automatically with configurable cycles. Data from bank accounts can be imported automatically for adjustment of customer accounts. Reminder generation can be done manually or automatically as well. Every customer can have different invoice target addresses with different modalities and remind-modes. The customer-care unit offers functions for controlling internal tasks and customer tasks. All users receive their task actions and status reminders via e-mail. Functional Units :- System-Architecture (Software and Hardware-components) Customer Management (Customer directory, contakts, locations) Messaging and Document Management (Sending of Letters, Faxes and e-mails, telephony-integration, paperless document management) Reporting (including integrated programmable report-editor) Bookkeeping (invoices, reminders, importing bank data, adjustments) Billing-Units :- Products (product-management, offer-creation, coordination of delivery) Project-Billing (project definition, gathering work-time information, controlling, expenses, billing) TelcoBilling (billing for telephony, internet- and other telecommunication services) Site Highlights :- TERAVoice Server SMS-Server GEOPreis GEOCoder Account2000. TERAVoice Server 2004 :- TERASENS is proud to announce the release of its new telephony server platform TERAVoice Server 2004. After two years of development, TERAVoice is going to leverage new and unprecedented features incorporated into a single product. Scaleable from a single-line SOHO deployment up to a multi-server solution offering several E1 or T1 lines, TERAVoice is able to fit virtually any environment. Account2000 Office :- Account2000 is a complete billing solution for consultant companies and other types of service providers providing project-based timecard entry, project planning and controlling functions as well as integrated messaging capabilities all integrated into MS Outlook. (with or without MS Exchange-Server). Read more about Account2000. GEOPreis :- GEOPreis is a carrier-tool for price-calculation of leased-lines that are implemented through both the carrier's own network as well as through the network of German Telekom. The nearest PoPs of the carrier's own network are calculated geographically. The new Version 2.0 with lots of new features is available now! Further information and download of a trial version can be found. AMA-Browser released :- TERASENS AMA-Browser is released. AMA-Browser is a unique tool that allows telecommunication companies to extract and view AMA-tickets generated by SIEMENS EWSD switches. AMA-Browser reads the binary AMA files generated by the switch, and decodes the contained data. The data is extracted to an easy to understand SQL-Server database-format. The extracted tickets can be viewed then with an intuitive user-interface decoding all flags and options to textual descriptions. For further information and demo-download.
Munich - 80797 () Germany