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Cambil Software Company


Cambil Software Company

Call Center Services


A Quality Product from
Cambil Software Company [View Profile]
Bangalore - India

Description :
Call Center Services has become a major ingredient and requirement in today's business world. The call center services definition goes beyond voice and internet contacts and support, but also as a mode of communication. The call center services agents form the contact point for the customers, without appointments irrespective of their locations on the map.

The call center services provide world-class infrastructure and support and a greater return on investment. They have integrated certified processes aiming at the seamless flow of operations and exceeding customer expectations and providing customer satisfaction. Call center services proves to be a good strategy for marketing in the current business enterprise scenario.

Call Center Services Outsourcing

Call center services from Cambil Software provides an absolutely flexible communications plan accompanied with suitable solutions for the client technologies. The wide array of call center outsourcing services is inclusive of the following services:
24/7 helpdesk support
Customer support
Telemarketing solutions
Toll free customer service
Emergency response
Order taking services
Content writing
Data capture
Research and analysis
Back office services - Recruitment

Call Center Services - Cambil Software

Keeping pace with the growing requirement of the consumer, Cambil Software provides 24/7 customer support. The inbound call center agent at Cambil Software follows the round-the-clock pattern to greet customers and follows the complete chain of communications. At the moment, the agent supports speakers in English only and works in shifts and has access to the internet with brilliant call center technology involving breakthrough solutions. It is significant to note that Cambil Software specializes in the field of consulting and referrals presenting a high return over investment. It comprises of the best resources, policies and processes.

The call center services at Cambil Software include the following:

Inbound call center services
Call center services outbound

Call Center Services - Inbound

Cambil Software provides absolute customer delight by adopting processes with an assortment of the email, online chat and the integration of the telephone and the web.

The solutions framework includes the following:

Online Reservations
Product marketing
Flexible booking process
Financial protection
Customer support activities
Promotional activities

Cambil Software follows the pattern of advertising and well-trained call center representatives to streamline the customer's requirement and maximize sales. The agents are responsible for tracking orders and multiple payments of services. The inbound call center at Cambil Software takes care of certain features while call handling which set it apart from other call centers, such as:
Being very sensitive to the customer response time
Talk time
Call resolution

Call Center Services - Outbound

Cambil Software provides the customer with excellent marketing and business intelligence in the sphere of outbound services. Cambil Software carries an affluent experience in telemarketing services, credit verifications, promoting new services and research surveys. The outbound call center agents can provide you with valuable marketing and other business intelligence. We can help you to maximize your current capacity or to increase growth to realize new goals. The highly trained, professional employees are the reason we can develop and implement actionable telemarketing campaigns that include:

Lead generation / qualification
Lead tracking
Direct Mail Follow Up
Sales generation
Increase participation at seminars, events, teleconferencing
Appointment scheduling for sales force
Promoting new services or products

Call Center Agents - Cambil Software

The call center services provided by Cambil Software are a success due to the following factors:

Cost effective solutions
Neutral/American accent
A dedicated quality assurance process
Efficient and focused training on the customer's area of specialized business

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Cambil Software Company

We Provided Services of Software Exporting Company. Our Services : - Software Architecture Consulting - Application Development & Maintenance - B2E ( Business to Employee) - Data Warehousing - ERP - eProcurement - Web Services - B2B - Enterprise Application Integration - Quality Assurance - B2C - e-Marketing - SEO - Call Center Services

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