A Quality Product from
Cambil Software Company [View Profile]
Bangalore - India
Call Center Services has become a major ingredient and requirement in today's business world. The call center services definition goes beyond voice and internet contacts and support, but also as a mode of communication. The call center services agents form the contact point for the customers, without appointments irrespective of their locations on the map.
The call center services provide world-class infrastructure and support and a greater return on investment. They have integrated certified processes aiming at the seamless flow of operations and exceeding customer expectations and providing customer satisfaction. Call center services proves to be a good strategy for marketing in the current business enterprise scenario.
Call Center Services Outsourcing
Call center services from Cambil Software provides an absolutely flexible communications plan accompanied with suitable solutions for the client technologies. The wide array of call center outsourcing services is inclusive of the following services:
24/7 helpdesk support
Toll free customer service
Order taking services
Research and analysis
Back office services - Recruitment
Call Center Services - Cambil Software
Keeping pace with the growing requirement of the consumer, Cambil Software provides 24/7 customer support. The inbound call center agent at Cambil Software follows the round-the-clock pattern to greet customers and follows the complete chain of communications. At the moment, the agent supports speakers in English only and works in shifts and has access to the internet with brilliant call center technology involving breakthrough solutions. It is significant to note that Cambil Software specializes in the field of consulting and referrals presenting a high return over investment. It comprises of the best resources, policies and processes.
The call center services at Cambil Software include the following:
Inbound call center services
Call center services outbound
Call Center Services - Inbound
Cambil Software provides absolute customer delight by adopting processes with an assortment of the email, online chat and the integration of the telephone and the web.
The solutions framework includes the following:
Flexible booking process
Customer support activities
Cambil Software follows the pattern of advertising and well-trained call center representatives to streamline the customer's requirement and maximize sales. The agents are responsible for tracking orders and multiple payments of services. The inbound call center at Cambil Software takes care of certain features while call handling which set it apart from other call centers, such as:
Being very sensitive to the customer response time
Call Center Services - Outbound
Cambil Software provides the customer with excellent marketing and business intelligence in the sphere of outbound services. Cambil Software carries an affluent experience in telemarketing services, credit verifications, promoting new services and research surveys. The outbound call center agents can provide you with valuable marketing and other business intelligence. We can help you to maximize your current capacity or to increase growth to realize new goals. The highly trained, professional employees are the reason we can develop and implement actionable telemarketing campaigns that include:
Lead generation / qualification
Direct Mail Follow Up
Increase participation at seminars, events, teleconferencing
Appointment scheduling for sales force
Promoting new services or products
Call Center Agents - Cambil Software
The call center services provided by Cambil Software are a success due to the following factors:
Cost effective solutions
A dedicated quality assurance process
Efficient and focused training on the customer's area of specialized business
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We Provided Services of Software Exporting Company. Our Services : - Software Architecture Consulting - Application Development & Maintenance - B2E ( Business to Employee) - Data Warehousing - ERP - eProcurement - Web Services - B2B - Enterprise Application Integration - Quality Assurance - B2C - e-Marketing - SEO - Call Center Services
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