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Annet Communications


Annet Communications

Techincal Support


A Quality Product from
Annet Communications [View Profile]
Mumbai - India

Description :
We provide step-by-step guidance on troubleshooting support, installation support, Internet / Computer (Hardware & Software) usage and problems.

24x7 Technical Support provided by Annet Technologies ensures problem resolution for OEM customers. Apart from this we also extend technical know-how to computer hardware, software, peripherals and internet infrastructure manufacturing companies. These include installation and product support, up & running support, troubleshooting and usage support.
Examples of this service include customers calling to resolve a problem with their home PC, customers calling to understand how to dial up to their ISP, customers calling with a problem related to their software or hardware, etc.
At Annet Technologies we provide our clients with state of art technical support which includes customer service, product feature / services support and troubleshooting. We have hands on experience in technology support and support diverse hardware and software products. In order to keep technical operations running smoothly and reliably, we combine products from top-tier technology providers with our own customized systems while leveraging the "know-how" of the best and brightest IT professionals

The demand for simple to complex technology products has altered the expectations of the clients accordingly. We provide customized and various levels of technical support for businesses and consumers. Our extended service also includes product information requiring specialist knowledge and complex issues management. Support is also provided for escalation and high end queries.

• Trouble shooting support
• Installation support
• Software usage and problems
• Application and desktop related queries
• Internet related queries
• Connectivity related problems
• Computer hardware queries
• Product related services
• Product upgrading & accessories

We have successfully worked on pilots, followed by an increase in size and scope of project, without falling short on project metrics. We provide support for product and services in technical, financial and communications industries. We create a pre-product module involving the client’s team in order to provide orientation to the client on different hardware solutions. The support services include email customer support, technical support, data entry, transaction processing and other business process outsourcing services.

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Annet Communications

We provide services of Software Development, Technical Consulting, Design & Multimedia, Graphic Design Services, Web Design / Development, Interactive Services, Interactive Portfolio Our services: * Technical Consulting: We offer specialty consulting services in ERP, IT solutions in mainframe, mid-range environments and development solutions in .NET and J2EE. * Design & Multimedia: - Graphic Design Services: Graphic Design Logos and Corporate Identity Brochures and other Printed Materials Annual Reports Promotional Materials Packaging and Signage Business cards design & layout Corporate Folder design - Web Design and Development Serivces: Strategic Planning and Information Design Information Architecture Web Site Design / Redesign User Interfaces for Web Application Design Animated Banner Design Web Development - Interactive Services:- Flash Intros Game Development Presentations CD-Rom Development Animation Desktop Assistants Point of Information Kiosks Offshore Outsourcing * Offshore Outsourcing: Technical Support Data Processing Form Processing Web Research / Web Mining Accounting & Financial Services Back Off. Servicing & Customer Care * Solution services: Client / Server Applications Web-Based Applications Enterprise Business Solutions

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